182017-13.jpg

Frequently Asked

Questions

 

I like to be prepared. Okay, I love to be prepared! So, when I saw a fellow photographer pulled together a few answers to frequently asked questions, I knew this would be perfect to share with my sweet clients and friends regarding portrait sessions with JK DeGraf Photography. Of course, this doesn't have to be the end of it, you are welcome to email me with any questions! 

 

WHAT DO YOUR CLIENTS SAY ABOUT YOU?  Thank you for asking! You can read our reviews here and here. Additionally, if you would like to personally speak with one of our clients, please let us know and with permission we will connect you with someone who has experienced our service. 

 

WHERE ARE YOU LOCATED? WHERE WILL OUR SESSION TAKE PLACE?  We are based out of Southern Maryland in the Upper Marlboro, Cheltenham, Brandywine area near Cheltenham Veterans Cemetery. You are welcome to come to our charming, rustic outdoor studio, Pappy Jacks Giardino, for your family session or we can meet you at the location of your choice throughout the Washington DC Metro Area. Locations more than 30 miles from our outdoor studio will require a small drive fee. 

 

DO YOU OFFER STUDIO PORTRAITS?  Yes! We have a small home studio suitable for children and head-shots. Please be sure to specifically request a studio session so that we are sure to be best prepared to capture your best you!

 

WHEN SHOULD OUR SESSION TAKE PLACE?   For outdoor family portrait sessions, we prefer to schedule in the early morning, late afternoon or early evening for the best light but we can make almost any time of day work! Maternity clients should schedule between 32 and 36 weeks and babies and children are best photographed around meals and nap time routines!

 

HOW WILL I SEE MY PHOTOS AFTER MY SESSION? I will send you an email with your passcode approximately 3 weeks after your session to let you know that your private online gallery is ready.  Galleries are available for up to three months and you are more than welcome to share them with family and friends! We recommend downloading your images to your private devises as soon as you have access to the gallery.

 

WHAT KIND OF IMAGES SHOULD I EXPECT? We tend to take a mix of loosely posed and lifestyle type photos during each session. I absolutely love capturing emotion! During family portrait sessions you can expect photos of the whole family, siblings together, individual shots of each child, parents by themselves, etc. Please let us know in advance if you have something specific in mind! Each image will be lightly hand edited.

 

WHAT IS YOUR CANCELLATION POLICY? We are always happy to reschedule if the weather ends up rainy or too cold on the day of our session. If your child is sick, please let us know as soon as possible so we can reschedule if necessary. Please do not try to go through with the session anyway - sick kiddos always look sick in their photos.

 

WHAT TYPES OF PAYMENT DO YOU ACCEPT? We accept cash, personal checks, and money orders. Checks and money orders should be payable to JK DeGraff Photography.

 

HOW DO I SET UP MY PORTRAIT SESSION? First, send us an email and let us know what you would like - your vision! From there we will walk you through the details to include the contract and photography questionnaire. Since our availability can be limited, please contact us as soon as you decide that we are the photographer for you!

 

WHAT IS THE MEANING BEHIND THE NAME OF YOUR OUTDOOR STUDIO?  We are glad you asked! The name Pappy Jack's Giardino is very special to our family. Giardino is Italian for graden it is also my mums name (Geraldine). Pappy is our children's grandfather and Jack - is the the first letter of each of our names - Jeff Angelo Carmine Kelly. Pulling it all together is Pappy Jack, the gentleman from whom we inherited this gorgeous land. We are very lucky to be surrounded by so much love and Pappy Jack's Giardino is at the heart and soul of who we are.